Please indicate how important you think each of the following areas of our business are, and your level of satisfaction with Open Windows in each area.
Area
Importance
Level Of Satisfaction
Product Quality :
Product Features :
Product Usability :
Product Price :
Friendly Support Staff :
Knowledgeable Support Staff :
Well Presented Staff :
Punctual Staff :
Quality of Work :
Speed of Work :
Response Time to Support :
Availability of Product Information :
Thinking overall, how satisfied generally are you with Open Windows' Service?
Which of the following Statements best describes how you would talk to other people about Open Windows.
Given your answers, how would you rate Open Windows Customer Service as compared to other Software vendors you have dealt with in the last 6 months?
General comments about Open Windows or Open Windows products and / or services.
Would you like to be contacted by an Open Windows Director to discuss your answers?