City of Monash automates their contract management process with Open Windows CONTRACTS

 In Case Studies

The Challenge

The City of Monash is one of Melbourne’s most populous municipalities, with close to 176,000 residents. The council currently awards over 150 new contracts per annum, which can range from a low of $30,000 to a high of $10 million and cover a wide range of areas including infrastructure capital works, waste collection and security services.

City of Monash operates a decentralised system of contract management using professional staff across all divisions of council, therefore council was looking for a solution that maintained uniform corporate standards and controls on how contracts are supervised and monitored as opposed to each area developing their own processes.

The Solution

In 2012 a decision was made to introduce Open Windows CONTRACTS solution to increase corporate compliance and streamline these work practices. Open Windows CONTRACTS solution met a number of key requirements including;

  • Centralised repository for all contract data and information
  • Automated notification engine (which prompts the relevant contract manager of all key dates, tasks, milestones and deliverables relevant to their specific contracts)
  • Reduces the risk, time and costs required to manage contracts effectively
  • Vital integration with council’s Procure to Pay and Financial systems

The Results

Since going live with Open Windows CONTRACTS, Monash City Council has rolled out the solution out to more than 40 Contract Managers

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