City of Yarra Customer Story

City of Yarra Customer Story

 In Case Studies
1

Open Windows Delivers Streamlined Processes, Improved Financial Controls and Reduced Risk for City of Yarra

 

The City of Yarra is a local government municipality in Victoria, located in the inner Eastern and Northern suburbs of Melbourne. The City of Yarra has rolled out the Open Windows Modular Procurement Suite to 250 users who manage approximately 500 Contracts and $520 million in committed expenditure.

City of Yarra required a system with streamlined processes that would allow them to improve efficiency, reduce risk and provide visibility and control in contract and category spend.

Fill in the form below to discover how the Open Windows Modular Procurement Suite helped City of Yarra overcome obstacles and download the City of Yarra Case Study.

 

  • Processing documentation that would have previously taken a staff member two to three days can now be completed in less than a day with the CONTRACTS Portal.

    Chris Allison, Projects and Contracts Coordinator Ballina Shire Council

  • Open Windows was chosen because of the mature state of the solution, it encompassed all the features that Cochlear required, without the need for customisation.

    Ray Jarman, Group General Counsel Cochlear

  • CONTRACTS is a functional and user friendly management tool which enabled the embedding of standard processes and workflows.

    Geoff Allison Iluka Resources

  • We chose Open Windows CONTRACTS not only for the complete solution approach, but also for their willingness to customise the product in accordance with the department’s business needs and the ability to integrate with our finance and document management software.

    Tasmania Government - Department of State Growth

  • Open Windows have been fantastic. They are a results-focused team who tailored the software solutions that meet our needs. Their flexible, user-friendly system was implemented on budget, and to a very tight timeline.

    Mining Organisation

  • We regard Open Windows CONTRACTS as a critical business system for contract management.

    Jason Farrugia, Manager Strategic Procurement City of Monash

  • We use Open Windows (OW) for contract management, eTendering and document management. OW is very cost effective and easy to use with highly customisable modules, and OW support is always there if you need it.

    Matthew Hunt, Commissioning Coordination Manager WA Primary Health Alliance

  • Your support is one of the best I have experienced in my years of working with systems and there have been quite a few years! Well done!! To you and your team.

    David Gallery City of Wanneroo
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