Open Windows CONTRACTS empowers Cochlear to proactively manage their contracts

Open Windows CONTRACTS empowers Cochlear to proactively manage their contracts

 In Case Studies
0

The Challenge

Cochlear, the World leader in advanced hearing loss solutions uses Open Windows contract management automation solution to manage in excess of 2000 new confidentiality agreements and general contracts every year.
Previously at Cochlear, individual contract owners were responsible for, and managed all components of their contracts. Cochlear was also using a in-house built Contract Administration Tool (CAT) which turned out to be one dimensional, time consuming and very complicated to use. Ray Jarman, Cochlear’s Group General Counsel understood the risks related to contract management and took the initiative to implement one system to manage all the information.

The Solution

Open Windows CONTRACTS module was introduced across all departments where contracts were being utilised.

This included;

  • Supply
  • Intellectual Property
  • Resources
  • Business Systems
  • Legal

The Results

Cochlear now has visibility over the entire business, greatly improving transparency;

  • Visibility – greatly improving transparency
  • Revenue – extracting greater revenues from sales contracts
  • Accuracy – accuracy of reporting has greatly improved
  • Streamlining – a reduction of data volume
  • Contract cycles – shorter contracting cycles
  • Administration – a reduction of administration burden and costs
  • Contract Management – improved compliance and contractual rights

 

  • Processing documentation that would have previously taken a staff member two to three days can now be completed in less than a day with the CONTRACTS Portal

    Chris Allison, Projects and Contracts Coordinator Ballina Shire Council

  • Greater diligence in contract management attracts respect from suppliers and in turn is a catalyst for better supplier relationships which then lead to cost savings

    Group Category Manager Stanwell Corporation

  • We regard Open Windows CONTRACTS as a key risk management tool and business information system for Council

    Mick Ross - Manager Strategic Procurement City of Monash

  • Open Windows was chosen because of the mature state of the solution, it encompassed all the features that Cochlear required, without the need for customisation

    Ray Jarman, Group General Counsel Cochlear

  • Open Windows CONTRACTS ensures all contract information and associated documentation is held centrally and is easily accessible. Electronic alerts enable our managers and staff to be automatically notified of upcoming contract insurance and/or license expiry in advance so relevant action can be taken. The information is kept up to date and contract renewals are not overlooked.

    Morris Group Carol Clough

  • CONTRACTS is a functional and user friendly management tool which enabled the embedding of standard processes and workflows

    Geoff Allison Iluka Resources

  • We chose Open Windows CONTRACTS not only for the complete solution approach, but also for their willingness to customise the product in accordance with the departments business needs and the ability to integrate with our finance and document management software

    Tasmania Government - Department of State Growth

  • Open Windows have been fantastic. They are a results-focused team who tailored the software solutions that meet our needs. Their flexible, user-friendly system was implemented on budget, and to a very tight timeline

    Mining Organisation
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