Open Windows transforms contract and project management at WA Department of Finance, Building Management & Works
The Challenge
WA Department of Finance Building Management and Works (BMW) was using 3 disparate systems to manage their contracts and projects, this structure resulted in a lack a visibility, restrained functionality, time consuming manual tasks, limited integration and a lack of accountability.They needed a scalable solution that could grow with the organisation.The Solution
Open Windows CONTRACTS, PROJECTS and SRM modules solution to address the following business requirements;
- Centralise and streamline process and administration in a compliant manner
- Automation of activities involved in payments to contractors including variations, adjustments, claims and payment certification
- Visibility into capital works projects including estimating, budgeting and billing
- One solution to provide comprehensive reporting on all contracting activities
The Results
Following a review of the project BMW experienced significant improvements in the following areas;- Greater compliance – mandatory workflows enabled greater compliance and governance of business processes and created a line of accountability
- Increased efficiency – Automating numerous supplier activities including payments, claims and variations and empowering suppliers to manage their own information in an external web based portal dramatically reduced administration
- Stronger relationships with suppliers – portal access enabled better communication, management and access for suppliers
- Greater visibility – Integration with financials system eliminated double data entry and provided greater visibility into whole of project data
- Enhanced decision making – report from centralised project records
