OWS Announces Appointment of Warren Shaw to National role of Director, Client Engagement

 In News

Open Windows Software (OWS) has been in the business of improving Procurement processes for clients since 1994 with its premium modular procurement solution. We exist because enterprises need our automated solution and expertise to eliminate corporate waste, reduce risk, and heighten compliance associated with procurement and contract management.

As part of our ongoing commitment to helping our valued clients transform their procurement and contract management processes, OWS is delighted to announce the appointment of Warren Shaw to the role of Director, Client Engagement.

Previously, Warren managed our northern region operations in NSW and Queensland, and was responsible for client satisfaction across new and existing clients. In this new role, he will be managing a national team of Client Engagement Managers and rolling out a new engagement framework to help optimise value and benefits realisation for our clients.

Adam McInnes, CEO at OWS said, “Warren brings a wealth of knowledge and experience to the role, with over three decades specialising in Enterprise Applications and successful implementations.”

“He will be taking our focus on delivering value to the next level, ensuring ongoing benefits realisation as enterprises experience change over time. It’s no longer enough to implement a solution and transition to BAU support. Enterprises need ongoing help to navigate change so they can continue to reduce waste through that change process, with potentially even greater benefits.”

Warren commented, “Enterprises are demanding more from their Enterprise Application solution providers. They want them to step up and become long-term partners in collaboration, to continually improve efficiencies and reduce wastage and associated costs.”

“I’m excited about the opportunity this presents, and look forward to working closely with our clients as we roll out our new strategic engagement framework.”


Open Windows Software is Australia’s premium provider of contract management solutions. Our comprehensive system elevates visibility of the contract lifecycle and facilitates proactive management of tenders, suppliers, contracts, and capital projects. For 25 years, Open Windows has empowered hundreds of commercial and public-sector businesses to take control of their contracts, enhance their value, and build compliant, business-specific procurement processes which drive transformation.

The Open Windows Verified Supplier Network™ underpins our system and everything we stand for, driving continuous compliance, trust, and social sustainability for users.

Learn more at www.openwindows.com.au, and connect with us on LinkedIn here.

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