Welcome, Janeen Harris!
We are delighted to announce that another Client Engagement Manager has joined our growing client engagement team. Welcome to the Open Windows family, Janeen Harris!
As Client Engagement Manager, Janeen’s key focus will be to deliver high-quality services to commercial, government, health, and higher education clients located in Australia’s northern region.
“My first step is to collaborate with our clients to understand how they currently use and benefit from the system.” she explains.
“Next, we will help them to understand how our capabilities can best align with their procurement strategy and underpin transformation initiatives for further benefits realisation and reduction of corporate waste.”
“I also intend to run industry specific Special Interest Groups within our national user group to encourage and foster client collaboration, networking and knowledge sharing.”
In her new role, Janeen will draw on 20+ years of experience in client-facing roles, most recently as Account Manager for ERP solution provider TechnologyOne, and previously, as Client Engagement Manager for government procurement partner Local Buy.
“I look forward to applying my knowledge and experience with enterprise software and procurement to my new role, and to advancing my professional development with the outstanding team of specialists at Open Windows Software,” Janeen says.
Warren Shaw, Open Windows Software Director – Client Engagement, says Janeen is a “much-needed addition” to our growing Client Engagement team, which forms a key part of our strategy to enhance benefits realisation for clients. With constant advancement in technology-driven process and data management, our goal is to continually add value by enabling our clients to focus on more strategic activities such as supplier performance management, category spend optimisation, and contract performance management – all of which contribute significantly to the reduction of corporate waste.
“Janeen’s experience with ERP solutions and local governments as a trusted advisor, helping her previous clients extract value from their systems, is a strong match for our dedicated client engagement team at Open Windows Software,” Warren adds.
“I’m most confident that her integrity, client-centric approach, and ability to establish rapport with key stakeholders will enable her to excel in this role, for the benefit of our clients.”
In her spare time, Janeen enjoys spending time in the sun with her puppy, who is always with her wherever she goes.
“In Queensland, we are lucky enough to have many sunny days to enjoy relaxing lunches along the water,” she says.
With lockdown pressures, Janeen recently invested in home gym equipment, but due to her busy lifestyle, says finding time to use the equipment is proving to be a challenge. Nevertheless, she is determined to benefit from her investment, which will avoid the equipment collecting dust!
If you would like to request Janeen’s contact details, please email [email protected]
ABOUT OPEN WINDOWS SOFTWARE
Open Windows Software is Australia’s premium provider of contract management solutions. Our comprehensive system elevates visibility of the contract lifecycle and facilitates proactive management of tenders, suppliers, contracts, and capital projects. For 25 years, Open Windows has empowered hundreds of commercial and public-sector businesses to take control of their contracts, enhance their value, and build compliant, business-specific procurement processes which drive transformation.
The Open Windows Verified Supplier Network™ underpins our system and everything we stand for, driving continuous compliance, trust, and social sustainability for users.