Ensure 100% compliance within a contract oriented risk management module including real-time audit trails
Reduce risk of non compliance with the proactive risk register
Capture and manage supplier KPI’s/SLA’s – measure performance against agreed targets
Auto audit scheduling, tasking and reporting features
As outsourcing continues to grow, compliance to the contract becomes more and more important which must be managed proactively.
Based upon the Australian Risk Guidelines this feature enables clients to assess the levels of risk associated to any element of the contract.
Each risk can be defined together with the proposed treatments to mitigate the risk
Risk levels are automatically generated based upon the likelihood and consequences of risk occurring before and after such treatment
Risk assessments can be captured multiple times for the same risk(s) in order to view trends over time
Where non-standard terms and conditions are associated to a contract these can be recorded separately to promote visibility. Standard reporting features enable clients to review all contracts that have special conditions in place so that they are not overlooked and can be managed appropriately.
Compliance Document Library
Details of all insurances and securities associated to the contract can be recorded. The system will auto generate eAlerts to relevant internal and external stakeholders when documents/certificates are due to expire so that verification can be undertake to ensure relevant levels of compliance are maintained over time.
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Use PROJECTS module in conjunction with the COMPLIANCE module to manage identified risks and reduce the risk of non-compliance of suppliers on projects.
Open Windows CONTRACTS ensures all contract information and associated documentation is held centrally and is easily accessible. Electronic alerts enable our managers and staff to be automatically notified of upcoming contract insurance and/or license expiry in advance so relevant action can be taken. The information is kept up to date and contract renewals are not overlooked.
We chose Open Windows CONTRACTS not only for the complete solution approach, but also for their willingness to customise the product in accordance with the departments business needs and the ability to integrate with our finance and document management software
Tasmania Government - Department of State Growth
Open Windows have been fantastic. They are a results-focused team who tailored the software solutions that meet our needs. Their flexible, user-friendly system was implemented on budget, and to a very tight timeline