Customer Support

Processing documentation that would have previously taken a staff member two to three days can now be completed in less than a day with the CONTRACTS Portal

We regard Open Windows CONTRACTS as a key risk management tool and business information system for Council

Open Windows was chosen because of the mature state of the solution, it encompassed all the features that Cochlear required, without the need for customisation

Open Windows CONTRACTS ensures all contract information and associated documentation is held centrally and is easily accessible. Electronic alerts enable our managers and staff to be automatically notified of upcoming contract insurance and/or license expiry in advance so relevant action can be taken. The information is kept up to date and contract renewals are not overlooked.

CONTRACTS is a functional and user friendly management tool which enabled the embedding of standard processes and workflows

We chose Open Windows CONTRACTS not only for the complete solution approach, but also for their willingness to customise the product in accordance with the departments business needs and the ability to integrate with our finance and document management software

Open Windows have been fantastic. They are a results-focused team who tailored the software solutions that meet our needs. Their flexible, user-friendly system was implemented on budget, and to a very tight timeline