Customer Support

Open Windows support desk is available during standard Victorian business hours 8.00am – 5.00pm.

1300 73 90 73
[email protected]

Location

Processing documentation that would have previously taken a staff member two to three days can now be completed in less than a day with the CONTRACTS Portal.

Chris Allison, Projects and Contracts Coordinator Ballina Shire Council
Open Windows was chosen because of the mature state of the solution, it encompassed all the features that Cochlear required, without the need for customisation.

Ray Jarman, Group General Counsel Cochlear
CONTRACTS is a functional and user friendly management tool which enabled the embedding of standard processes and workflows.

Geoff Allison Iluka Resources
We chose Open Windows CONTRACTS not only for the complete solution approach, but also for their willingness to customise the product in accordance with the department’s business needs and the ability to integrate with our finance and document management software.

Tasmania Government - Department of State Growth
Open Windows have been fantastic. They are a results-focused team who tailored the software solutions that meet our needs. Their flexible, user-friendly system was implemented on budget, and to a very tight timeline.

Mining Organisation
We regard Open Windows CONTRACTS as a critical business system for contract management.

Jason Farrugia, Manager Strategic Procurement City of Monash
We use Open Windows (OW) for contract management, eTendering and document management. OW is very cost effective and easy to use with highly customisable modules, and OW support is always there if you need it.

Matthew Hunt, Commissioning Coordination Manager WA Primary Health Alliance
Your support is one of the best I have experienced in my years of working with systems and there have been quite a few years! Well done!! To you and your team.

David Gallery City of Wanneroo

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